Finding Drivers

I own this


To get drivers, I go to Belkin.com
Then I look closely so that I can search in the 'support' section to find drivers.

This thing has about EIGHT sequences of numbers and letters which could be the MODEL number.

Try one, nope. Try another, nope, try another, nope... you get the gist of it. Why does every company make model numbers hard to locate, and completely indistinguishable from all of the other little numbers which mean SHIT and are utterly useless?!

Finally, I put in the right model number, and I find a product page. "NOW we're getting somewhere!"
I put in the 'version number' (at least that one was somewhat labeled), and now I'm seeing links to download either drivers, or software.

I click. It takes me to belkin.com

WTF?!!!

I go back, in disbelief.. Yup, the links just link to the HOME PAGE. WTF!

So now I use GOOGLE, at least now I know the model number. I find a page that has drivers.
Guess what? That page is on BELKIN.COM !!!!

Yup, they can't even set their links right.

I sent them a letter using a feedback form, which I could only use as a desperate last resort because their website doesn't list any EMAIL addresses for feedback in English. They just list phone numbers and company addresses. Useless, that's like telling people to fuck off - They did have a little link to serve those people who want to 'submit an idea'. I let them have it.

I'd love to be able to triumphantly declare that I'll never buy from them again because they're stupid, but so is every other tech company on earth. This problem happens with EVERY damn company. There's not one that gives a shit about users being able to find drivers long after they've thrown out their installation CDs or turned them into coffee coasters.

It's so bad... you can install a device, and look it up in 'Device Manager', Windows won't even be able to spit out a product name half the time. This is what humans do to each other. We design good products and then we do this.